By CHRISTINE JALLEH
ONE day, a colleague turned to me and asked, “What’s FYI?”
“For your information.”
“What’s FYA?”
“For your action.”
“What’s WRT?”
“With reference to…”
Before the conversation dragged on any further, I quickly looked up a website on acronyms used in business communications and sent it to him via e-mail.
This conversation made me realise that the full meaning of [...]
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